Padra Privacy Policy

1. Who We Are

Padra is an international medical and aesthetic brand operating across multiple regions, including KSA, Dubai, Kuwait, Qatar, and Canada. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

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2. What Data We Collect

We collect personal data (name, email, phone, address, uploaded images) and technical data (IP address, analytics). We use HubSpot for communication records.

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3. Why We Collect Data

We collect data to provide consultations, manage appointments, analyze website performance, and deliver high-quality support.

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4. Legal Bases for Processing (GDPR)

We rely on consent, legitimate interest, contractual necessity, and legal obligations when processing data for EEA/UK users.

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5. Cookies and Analytics

We do not use marketing cookies. Only essential cookies and tools such as Google Analytics (GA4) and Meta Pixel for performance tracking.

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6. Newsletter and Communications

We send consultation updates, appointment confirmations, and optional educational content. Users may unsubscribe anytime.

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7. Comments and Community Areas

Comments may be publicly visible and moderated. Users should avoid sharing sensitive information in comment sections.

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8. Payments and Courses

Padra currently does not process online payments or offer paid online courses.

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9. How We Share Data

We only share data when necessary for consultation management or communication. We do not sell or distribute user information.

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10. Data Retention

We retain data only as long as needed for statistical reporting and service improvement, then delete or anonymize it.

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11. Your Rights

EEA/UK users may access, correct, delete, or limit their data. California residents have additional CCPA-based rights.

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12. International Transfers

Data may be transferred between Padra branches only for operational purposes and always under secure conditions.

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13. Security

We use SSL encryption, limited access controls, secure storage, and monitoring systems to protect data.

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14. Children

Padra does not collect data from users under 18. Requests for removal can be made via contact.

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15. Third-Party Links

Our websites may contain links to external sites.

We are not responsible for the privacy practices of third-party websites.

We encourage users to review their policies before sharing any information.

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16. Changes to This Policy

We may update this policy periodically. The latest version will always appear on this page.

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